To put it quite simply, business process optimisation is the increasing of business efficiency by improving the processes that are already in place. When these processes are optimised, weaker points can be found and solutions can be made, maybe there are tasks that can be automated to increase time for other important jobs or a new solution can be made to improve productivity. Overall, by optimising business processes, you can locate inefficiencies and solve them to have a well-functioning business. 

How to improve business processes through optimisation


Locate and find a single issue that could be affecting the business processes or the overall working environment within your company. You can identify this by speaking to employees and gaining feedback. Once you have identified the problem, gain a full understanding as to why this problem is occurring such as a lack of communication or a new system is needed. From this, create a goal to resolve this problem, this will enable you to have a key focus and track the process of achieving the goal. 


After you have identified and analysed the problem, it’s time to implement this. The best way to improve efficiency is by automating tasks. Automation can manage slow, repetitive tasks and speed up processes, making your business more efficient. Business automation software can be installed which will help to track data, maintain records, send notifications and more. Automating the slow tasks will also improve employee morale as they are not losing focus on dull, slow-working tasks. 


Once these new changes have been implemented and executed, it’s important and essential that you monitor these. By monitoring, you can track and measure the success of these changes and make new decisions based on those results. 

The benefits of business process optimisation

Improved efficiency 

The most obvious benefit of business process optimisation is that it will increase your business efficiency. It’s common for a lot of businesses to rely on manual procedures and without realising it, those procedures are slowing the business functions down but also decreasing employee morale, this can then lead to a drop in productivity and therefore profitability. By automating certain tasks, your team will be able to work and operate at a much more efficient speed and will improve their productivity. 

Performance monitoring

An optimised process allows your business to look into where certain areas may be performing well or where they could be lacking. Through monitoring, you can locate any issues that may be occurring and soon find solutions for them. 

Higher quality results

Business process optimisation allows your company to achieve higher-quality results. With tasks being completed at a faster rate by a productive team it means you can make more profits and meet your client’s/customers’ expectations. Higher-quality results will also be achieved through optimisation due to a lack of human error, which overall means fewer mistakes will be made, resulting in fewer unhappy customers/clients. A solid reputation can be built from an optimised business, with a lack of errors and faster processes, your client list will soon grow.


GAIN LINE isn’t your ordinary business consultancy, our experts guide you through a structured process to challenge you and keep you on track to make sure you come out of our process with tangible practical actions that you and your team will buy into and have ownership of. 

Our Sprint workshops take a deep dive into any business challenge within a protected and committed time-space. 

If you want to overcome any business challenge in no more than two weeks, speak to our seasoned business consultancy experts on 0161 532 4449 or contact us here for a speedy response.